Effective Date: August 6, 2026
Welcome to Social Experience Cincy, Inc. We value your privacy and are committed to protecting your personal information. If you have any questions about this Privacy Policy or how we handle your information, please contact us at [email protected].
We may collect personal information that you voluntarily provide when you submit an inquiry or booking request, reserve or rent our event venue, complete a contact form, sign up for emails or text messages, or contact us by phone, email, or through our website. This information may include your name, phone number, email address, event details, and payment information.
We use your information to respond to inquiries and booking requests, schedule and manage your event reservation, process payments and send confirmations, communicate important updates regarding your event, send promotional offers, event announcements, and marketing communications (with your consent), improve our services and customer experience, and enforce our terms, conditions, and policies.
We do not sell your personal information. We may share your information only when necessary to comply with applicable laws or legal obligations, to protect our legal rights or the safety of others, with trusted service providers who assist in operating our business, in connection with a business transfer or reorganization, or with your consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance our services. You may manage your cookie preferences through your browser settings.
We retain your personal information only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure.
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.
By providing your mobile phone number and opting in to receive SMS communications from Social Experience Cincy, Inc., you consent to receive text messages regarding booking confirmations, appointment reminders, event updates, customer support, and promotional offers and marketing communications (where you have provided consent). Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
If you have any questions about this Privacy Policy, please contact: Social Experience Cincy, Inc. 5084 Glencrossing Way Cincinnati, OH 45246 Phone: (513) 342-0998 Email: [email protected]